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Author Topic:   Can't upload photos
vathek

Posts: 961
Registered: Jun 99

iconnumber posted 07-24-2018 12:42 PM     Click Here to See the Profile for vathek     Edit/Delete Message   Reply w/Quote
While trying to use the SSFPG so I can post some pics I get the following error "Critical error
There was an error while processing a database query". ??

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 12:47 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
We thought this error was resolved. The upload works for admin but if we login as a user we see the error.

We will report it.

Thanks.

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cbc58

Posts: 224
Registered: Aug 2008

iconnumber posted 07-24-2018 12:51 PM     Click Here to See the Profile for cbc58     Edit/Delete Message   Reply w/Quote
searches are coming up with no results... fyi

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 12:54 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
if you want you may email the photos to us and we'll get them mounted for you.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 12:57 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by cbc58:
searches are coming up with no results... fyi

Please specify which search and the criteria ...we don't see a problem.

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cbc58

Posts: 224
Registered: Aug 2008

iconnumber posted 07-24-2018 02:16 PM     Click Here to See the Profile for cbc58     Edit/Delete Message   Reply w/Quote
tried searching for Peter Mood. no results came up but I know he has been discussed.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 02:26 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
You didn't specify which search.

Using the forum search we came up with 3 results.

Google decides what it wants to reveal. Google hasn't added those pages to its index.

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cbc58

Posts: 224
Registered: Aug 2008

iconnumber posted 07-24-2018 02:26 PM     Click Here to See the Profile for cbc58     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Scott Martin:
You didn't specify which search.

Using the forum search we came up with 3 results.

Google decides what it wants to reveal. Google hasn't added those pages to its index.


never mind.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 02:41 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
On the SSF we have 11,886 pages.

On some days Google has indexed over 8,000. This is a forever changing index. Two minutes ago it was 7,120. Just now it was 7,610.

Google may be fast but it isn't thorough.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 02:43 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
vathek

Your photos were uploaded

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-24-2018 03:04 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
The tech support persons made an adjustment to the SQL data base configuration. To me it seems to have fixed the upload issue.

Please let me know about any other difficulties.

Thanks

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vathek

Posts: 961
Registered: Jun 99

iconnumber posted 07-24-2018 03:26 PM     Click Here to See the Profile for vathek     Edit/Delete Message   Reply w/Quote
Thanks for your assistance Scott.

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seaduck

Posts: 335
Registered: Dec 2006

iconnumber posted 07-25-2018 06:00 PM     Click Here to See the Profile for seaduck     Edit/Delete Message   Reply w/Quote
Hi Scott--
I'm also having trouble uploading. Tried to upload to my own album. Got this message:
"Error
No file was uploaded!
If you have really selected a file to upload, check that the server allows file uploads... "

Also, FWIW, I took a look at my album. I know I've posted more pix than are shown there. Tho' I suppose it's possible that some were before we had our own albums? Not sure.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-25-2018 06:49 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
Seaduck,

I will not be able to look into this for a few hours.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-25-2018 06:57 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
I just did a quick up load to your album as admin...no problem

Later I'll try as you.

It might just have been one of those things... try again.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-25-2018 09:10 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
Seaduck,

I uploaded as you using two of the three upload methods. NO Problem.

I don't have flash enabled on my PC so this method wasn't tried.

Use the html5 method...it seems to work best.

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seaduck

Posts: 335
Registered: Dec 2006

iconnumber posted 07-26-2018 03:34 PM     Click Here to See the Profile for seaduck     Edit/Delete Message   Reply w/Quote
Hi Scott--
Tried HTML5 method. Got message that file size was too big. Confused -- the guidelines say that if you use the Photo Gallery, you don't have to resize photos. Had tried to upload 2 pix...1 approx. 2 MB, one approx. 2.5 MB.


So I tried again with the simple method, uploading only 1 file. Got the same error message.


Will return to this later. Maybe you can give me some advice. No rush.


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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-26-2018 03:59 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
The file size restriction for the upload to the photo gallery has been in place for a while so I am guessing you have a new camera.

The maximum file size for uploaded pictures to the photo gallery is:

  • Max width or height: 2048 pixels
  • Max size: 1 meg.

When we first started the photo gallery there were no restrictions and soon we ran out of disk space.

The above restriction has been in place for a very long while without a problem.

Seaduck if you reduce the file size your camera is saving the photo or if you use a photo editor to reduce the file size/width/height you shouldn't have a problem.

The photo gallery resizes any successfully uploaded photo to 640 pixels for use in the forums. You can also use the photo gallery to re-crop any uploaded photo.

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-26-2018 04:28 PM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
FYI

A 2048 wide x 2048 height image (max file size 1024k (1.024 meg)) and the same photo on the forums automatically resized to 640 wide x 640 height (file size aprox. 27k or .027 meg).

One of the reasons why cameras save a large file is because printing requires the larger size (around 300 dpi). Viewing the same image on a web page only requires 72 to 96 dpi.

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seaduck

Posts: 335
Registered: Dec 2006

iconnumber posted 07-27-2018 10:36 AM     Click Here to See the Profile for seaduck     Edit/Delete Message   Reply w/Quote
Hi Scott--
I'll give it another shot later. As you suggest, probably a size issue. I misunderstood the guidelines and assumed that we didn't need to pay attention to the overall file size.

Images were shot with my iPhone 8. I'll just save them as smaller jpegs.

Thanks!

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Scott Martin
Forum Master

Posts: 11202
Registered: Apr 93

iconnumber posted 07-27-2018 11:17 AM     Click Here to See the Profile for Scott Martin     Edit/Delete Message   Reply w/Quote
Everyone,

Would a slightly larger maximum make it easier? ...I don't use/have a smartphone and don't have the insight.

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